Course Overview on Business Etiquette: Gaining That Extra Edge
This 1-day course trains participants in conducting themselves with impeccable etiquette in all their professional dealings. The course covers understand all the ways to make a good first impression, avoid unintended offenses and present themselves as a likable and respectable person within their professional team.
What You Will Learn
This one-day workshop will help you teach participants:
- The elements of a good handshake
- How to manage business cards
- Tips on remembering names
- Ways to make a good first impression
- The basics of dining etiquette
- How to communicate properly and politely
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| 1 Day | Get a Quote | ||
| 1 Day | Get a Quote |
Discounts Available
Save up to 10% by booking and paying 10 business days before the course.
Brochure:
Audience
Business owners, sales consultants, sales representatives, managers, receptionists, call centre personnel
Pre-Requisites
Matric level English
Course Outline / Curriculum
Session 1: Course Overview
Session 2: Business Etiquette Basics
Session 3: Test Your Business Etiquette
Session 4: The Handshake
Session 5: Business Card Etiquette
Session 6: The Skill of Making Small Talk
Session 7: Do You Remember Names?
Session 8: Making That Great First Impression
Session 9: Dress for Success
Session 10: Business Dining
Session 11: E-Mail and Telephone Etiquette
Schedule Dates and Booking
There are currently no scheduled dates.